Twitch CEO Dan Clancy apologizes for TwitchCon assault of Emiru and his interview comments on the incident: ‘We failed, both in allowing it to occur, and in our response following’

In response to the assault of streamer Emiru at last weekend’s TwitchCon, Twitch CEO Dan Clancy has issued an apology from the streaming platform’s official account on X (formerly Twitter). Clancy apologized for security lapses and promised improvements at future events. He also expressed regret for his prior comments about the incident, seemingly referring to an interview with Taylor Lorenz conducted at the convention.

“First, I want to be upfront and take accountability for the security incident that occurred during Emiru’s Meet and Greet,” Clancy said in the official statement. “It shouldn’t have happened and we take that very seriously. We failed, both in allowing it to occur, and in our response following. We mismanaged our communications about the incident, and that includes the comments I made. I apologize to Emiru for all that took place.”

Clancy promised that Twitch would conduct a formal analysis of the incident, as well as a review of TwitchCon’s security as a whole. The CEO also said that the company would look into stricter rules on IRL streaming — man-on-the-street-style content with a mobile setup — at the event, alongside a review of accessibility for future events.

The reference to his prior comments likely pertains to what Clancy said in his interview with Taylor Lorenz, held at the convention but uploaded a few days later on Wednesday, October 22. The interview touched on a host of topics, including free speech, viewership, and demographics on the streaming platform. When asked about the assault of Emiru, Clancy stated:

“What happened yesterday obviously was something that we care deeply about.” He professed his friendship with Emiru and promised a review of security. However, he also defended Twitch’s trust and safety practices and argued that the incident was part of a wider social trend beyond Twitch.

Some commenters interpreted his remarks as implying that it was Emiru’s responsibility to remove threatening viewers from her community to prevent such incidents. Clancy explained:

“The challenge we face is a challenge in today’s society, it’s not limited to Twitch, it extends throughout our society. I do think that when you’re livestreaming, in many ways, since you control your community and can ban people, you can make it so that those people you don’t want engaging with you and participating with you aren’t there.

The reality is that, even as you do a lot in terms of security, in today’s world, there are challenges that can present themselves, especially when someone is putting themselves out there. We try to work very closely with each creator about what they want to do, and what works for them.”

This final statement touches on an aspect of the incident not addressed in Clancy’s apology: Emiru alleged prior to the meet and greet that she did not want to hold the event due to security concerns, but was contractually obligated to attend a show later at the convention.

As of this writing, Emiru has not made a public response to the apology or Clancy’s interview. Meanwhile, commenters remain critical of and unsatisfied with Twitch’s official response. The platform’s safety policies, streamers’ trust in them, and the future of its in-person convention continue to be part of a developing story.
https://www.pcgamer.com/gaming-industry/twitch-ceo-dan-clancy-apologizes-for-twitchcon-assault-of-emiru-and-his-interview-comments-on-the-incident-we-failed-both-in-allowing-it-to-occur-and-in-our-response-following/

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